The Built by Community session at Reddit headquarters explored how Reddit can be useful for founders. It was another reminder that understanding customers belongs alongside building the product.
The event featured Chris Slowe, Reddit cofounder and former CTO.
What stood out
Signals and founder implications
| Signal | What founders can carry forward |
|---|---|
| Make customer understanding part of the work | The session added a different perspective to my usual outreach and learning. It made me think about the places founders can learn what people are asking, discussing and struggling with. |
| Listen before offering a solution | My takeaway across the week applies here too: spend more time listening, understand what people have already tried and ask what is still getting in the way. That is the question I want to carry into future customer conversations. |
Thank you to Chris Slowe, Reddit and the organizers for the session.
Where do your customers discuss the problems they do not mention in a sales call?
Quick answers
Questions founders may ask
What did I learn at Built by Community?
The session explored Reddit’s usefulness for founders and added to my interest in understanding customers before offering a solution.
What was Chris Slowe’s role?
Chris Slowe is a Reddit cofounder and former CTO. This recap does not describe him as the current CTO.